Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Results 1 to 6 of 6
  1. #1
    Technician kmguy31's Avatar
    Join Date
    Aug 2008
    Location
    pittsfield, ma
    Posts
    11
    Rep Power
    20

    Unhappy Brother 2820 error

    screen reads "unable to print, refer to users guide" checked the guide, says power off/on. tried. let sit for a few hours. tried again. same thing. machine has only been in the field for a 3 weeks. any ideas?


  2. #2
    Trusted Tech 50+ Posts
    Join Date
    Apr 2005
    Posts
    62
    Rep Power
    26
    you can try doing a reset by entering "menu/set" & "*2864" all within 2 secs. you should see "maintenance" on screen. if not, try entering code again. once in maint. mode, enter "91". should say "parameter init." enter "99" to exit. if there is a true problem, you should see some sort of code pop up.

    hth,
    ray


  3. #3
    Technician kmguy31's Avatar
    Join Date
    Aug 2008
    Location
    pittsfield, ma
    Posts
    11
    Rep Power
    20
    thanks, tried that. no help. kicks me back out to the same screen reading "unable to print"


  4. #4
    Senior Tech 100+ Posts
    Brother 2820 error

    jtymabel's Avatar
    Join Date
    Aug 2008
    Location
    hollywood
    Posts
    145
    Rep Power
    0
    menu, * , 2,8,6,4 and then 82.. should give you error code log or list. then let us know...


  5. #5
    Senior Tech 100+ Posts
    Brother 2820 error

    jtymabel's Avatar
    Join Date
    Aug 2008
    Location
    hollywood
    Posts
    145
    Rep Power
    0
    also check the back door to make sure the paper flag is not broken.


  6. #6
    E Winter
    Guest
    or try service function 01 for full factory reset


Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-=-=-=-=-=-


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here