Trying to locate the black duplex guide that sits outside the fuser assembly next to the rear door. We have the parts book but can't see it anywhere in the diagrams.
Any help appreciated
Chris
TJL Copy
Trying to locate the black duplex guide that sits outside the fuser assembly next to the rear door. We have the parts book but can't see it anywhere in the diagrams.
Any help appreciated
Chris
TJL Copy
Unless it comes with that piece, it looks as though it would sit on the outside of that guide between it and the door. But again I see no picture of it in the parts guide. We're hoping to be able to retrieve the old guide from the customer tomorrow to have something to compare it to.
there are two plastic covers... left and right..covers power and sensor harness... that guide plate clips onto those covers.. not part of the fuser...clips into place above fuser in rear frame..
did the customer lose it?
look in service manual.. replacing the fuser... 2nd or 3rd step after "open back door"
you have parts manny... what about service?
chrisg@tjlcopy.com
Thanks again
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