Brother MFC L8650cdw

**ChrisG** · 07-20-2018

Trying to locate the black duplex guide that sits outside the fuser assembly next to the rear door. We have the parts book but can't see it anywhere in the diagrams.
Any help appreciated

Chris
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**Phil B.** · 07-20-2018

Originally Posted by ChrisG

Trying to locate the black duplex guide that sits outside the fuser assembly next to the rear door. We have the parts book but can't see it anywhere in the diagrams.
Any help appreciated
Chris
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I am an authorized tech... there is no L8650cdw

are you sure you do not mean the L8850cdw?

**ChrisG** · 07-23-2018

Originally Posted by Phil B.

I am an authorized tech... there is no L8650cdw

are you sure you do not mean the L8850cdw?

You are correct. It is the 8850

**Phil B.** · 07-23-2018

Originally Posted by ChrisG

You are correct. It is the 8850

ok..are you talking about the guide plate with the 4 rollers on it? LY7727001 FUSER COVER ASSY

it's under 1. Frame diag #8

**ChrisG** · 07-24-2018

Originally Posted by Phil B.

ok..are you talking about the guide plate with the 4 rollers on it? LY7727001 FUSER COVER ASSY

it's under 1. Frame diag #8

Unless it comes with that piece, it looks as though it would sit on the outside of that guide between it and the door. But again I see no picture of it in the parts guide. We're hoping to be able to retrieve the old guide from the customer tomorrow to have something to compare it to.

**Phil B.** · 07-25-2018

Originally Posted by ChrisG

Unless it comes with that piece, it looks as though it would sit on the outside of that guide between it and the door. But again I see no picture of it in the parts guide. We're hoping to be able to retrieve the old guide from the customer tomorrow to have something to compare it to.

there are two plastic covers... left and right..covers power and sensor harness... that guide plate clips onto those covers.. not part of the fuser...clips into place above fuser in rear frame..

did the customer lose it?

look in service manual.. replacing the fuser... 2nd or 3rd step after "open back door"

you have parts manny... what about service?

**ChrisG** · 07-25-2018

Originally Posted by Phil B.

there are two plastic covers... left and right..covers power and sensor harness... that guide plate clips onto those covers.. not part of the fuser...clips into place above fuser in rear frame..

did the customer lose it?

look in service manual.. replacing the fuser... 2nd or 3rd step after "open back door"

you have parts manny... what about service?

Did not locate the full service manual, other than the individual pages you can hunt through on the service manual sites that want you to pay for a subscription. I glanced through those, but the entire manual would be helpful.

Thanks
Chris
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