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  1. #1
    Service Manager 1,000+ Posts
    Brother HL-4040 print quality


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    Brother HL-4040 print quality

    Hi, Don't know this printer that well. Going out to look at it next week and wanted to get some ideas. I'm thinking since the drum was just replaced and didn't help that it might be transfer belt? Wrinkling maybe fuser? Sample they sent me attached.

    This was the email that came with sample:

    "It did have the black dots and lots of toner smudging before the drum was replaced. I think we’ve had this printer since about 2005. You replaced the paper feed rollers a few years back. Attached is a pic of what the dots look like. It is mostly at the bottom of the page but there is some smudging at the top too and the paper looks a little wrinkled"

    Thanks in advance for any help
    Attached Images Attached Images

  2. #2
    Field Supervisor 500+ Posts Luther's Avatar
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    Re: Brother HL-4040 print quality

    Looks like a fuser

  3. #3
    Senior Tech 250+ Posts tsbservice's Avatar
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    Re: Brother HL-4040 print quality

    Quote Originally Posted by copyman View Post
    .... I'm thinking since the drum was just replaced and didn't help that it might be transfer belt? Wrinkling maybe fuser?
    Your guessing is right. This may be as simple as printer needs good vacuuming and cleaning, but as T belt is consumable I will take one with me on the site. Overall clean printer, replace belt if counter is due or damaged, check cassette paper guides and make sure they use fresh stack of paper(not damp).
    Good luck
    Never argue with an idiot. They will drag you down to their level and beat you with experience.

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