Hi, Don't know this printer that well. Going out to look at it next week and wanted to get some ideas. I'm thinking since the drum was just replaced and didn't help that it might be transfer belt? Wrinkling maybe fuser? Sample they sent me attached.
This was the email that came with sample:
"It did have the black dots and lots of toner smudging before the drum was replaced. I think we’ve had this printer since about 2005. You replaced the paper feed rollers a few years back. Attached is a pic of what the dots look like. It is mostly at the bottom of the page but there is some smudging at the top too and the paper looks a little wrinkled"
Thanks in advance for any help
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