Page 2 of 3 FirstFirst 123 LastLast
Results 11 to 20 of 27
  1. #11
    Service Manager 1,000+ Posts subaro's Avatar
    Join Date
    Oct 2010
    Posts
    1,255
    Rep Power
    54

    Re: Scary new Reliability specifically Bizhubs

    [QUOTE=JR2ALTA;487954]
    Quote Originally Posted by subaro View Post

    The vast majority of Konica OEM parts will last 2x or 3x life expectancy (t-belts will last years). This was such a racket that KM was forced to offer a switch that turns off "end of life" messages

    rearly seen colour machines that would see the consumables go the life time consistently. Yeh, you would get some here and there, and they are getting better at it these days. but fusers still a problem and dev units dropping toner [main problem areas and which is substantial cost to profit. We had bizhub in the past and for the most part mechanically sound, but the devs and fusers and duplex unit generate too many calls. great colour quality though.
    IF the newer Konica are doing what you say, then i will have to show my boss your post.
    THE ONLY THING FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING..........edmund burke

  2. #12
    Trusted Tech 50+ Posts
    Join Date
    Jan 2011
    Posts
    81
    Rep Power
    27

    Re: Scary new Reliability specifically Bizhubs

    I came to the copier world from a dealer who's primary business was typewriters. Anybody remember those things???!!!!! The guy had a thriving business. We had the government contract for IBM Selectric Typewriters and a couple other brands. He was getting $189 per typewriter per year on the government contract. We also did all the typewriter repairs for a number of local SEARS stores. We had schools, county colleges and municipalities that each had 200+ typewriters. I will never forget the day in the summer of 1993 when I visited one of my largest school districts and all of the desks with typewriters were pulled out in the hallway. I went to the office and asked what was up???? They told me that they would no longer be teaching typing on typewriters that they were all being replaced with computers. What a sinking feeling that was. I began searching for a new job and landed where I am today. Within 18 months of me leaving, that company I used to work for was out of business despite the owner's attempts to get into computers and copiers. He thought typewriters and his gravy train would be around forever. He failed to adapt and find other sources of revenue.

    I often get the feeling that that is exactly where the copier industry is heading. The end for copiers just won't be as abrupt as it was for typewriters. Businesses will always need to get output onto paper so there will always be some sort of need. Those who will really be hurt are those small dealers who have build their businesses on small machines and who lack IT capabilities. You have to have a good clientele of mid volume and high volume machines to have any chance of survival..

  3. #13
    RTFM!! 5,000+ Posts allan's Avatar
    Join Date
    Apr 2010
    Location
    Centurion
    Posts
    5,387
    Rep Power
    152

    Re: Scary new Reliability specifically Bizhubs

    [QUOTE=subaro;487958]
    Quote Originally Posted by JR2ALTA View Post


    rearly seen colour machines that would see the consumables go the life time consistently. Yeh, you would get some here and there, and they are getting better at it these days. but fusers still a problem and dev units dropping toner [main problem areas and which is substantial cost to profit. We had bizhub in the past and for the most part mechanically sound, but the devs and fusers and duplex unit generate too many calls. great colour quality though.
    IF the newer Konica are doing what you say, then i will have to show my boss your post.
    I can confirm that Konica Minolta machines does 2 to 3 times the yields. From a C35 to a B1250 it would just keep going. I can get up to 2.4M prints from a B1250 drum that is 2 and a 1/2 times the yield. You get 300K prints out of a C360 drum that is rated for only 70K prints.
    Whatever

  4. #14
    Field Supervisor 500+ Posts
    Join Date
    Feb 2008
    Location
    Mechanicsburg, PA
    Posts
    937
    Rep Power
    43

    Re: Scary new Reliability specifically Bizhubs

    What includes the bizhub 4 series?

    Quote Originally Posted by JR2ALTA View Post
    I have been doing this job for about 10 years and have never questioned my job security until recently.

    The new Bizhub 4 series (admittedly after some firmware fixes) are THE most rock solid low maintenance machines I have seen since the days of the Kyocera Falcons.

    I have very good networking, troubleshooting and people skills so I don't consider myself low-hanging fruit in the company, but I honestly think companies moving forward are going to need less techs.

    My essential tools of the trade are down to screwdriver, flat blade, clamps and cleaning supplies.

    No more rebuilding fusers or IUs. Feed rollers are a breeze. And PM lights turned off by default.

    The old adage of "there's always going to be need for xy&z" will always be true but not as much as before.

    By the way, this is coming from several months of a steady decline in service calls as old equipment has been replaced so I am not speaking out of school.

  5. #15
    Service Manager 1,000+ Posts
    Scary new Reliability specifically Bizhubs


    Join Date
    Feb 2010
    Posts
    1,987
    Rep Power
    75

    Re: Scary new Reliability specifically Bizhubs

    They're not current anymore and I can't speak to the current run because I don't work on KM right now.

    http://http://www.biz.konicaminolta....64e_284e_224e/

  6. #16
    Senior Tech 250+ Posts MFPTech's Avatar
    Join Date
    Nov 2010
    Location
    Surrey
    Posts
    486
    Rep Power
    33

    Re: Scary new Reliability specifically Bizhubs

    This is the case with all 3 brands I work on, Canon, KonicaMinolta and Kyocera. I can't remember when i used my screwdriver last. All calls have been about answering "how to" questions or printing and scanning issues, which i mostly solve over the phone. New Installs take about 1 hour including software solutions... Customers are cancelling service agreements because they don't see the value, big companies are laying technicians off and small dralers are closing the doors. There is no job security in this industry anymore but my motto is " enjoy while you can"!

    Sent from my SGH-I337M using Tapatalk

  7. #17
    Service Manager 1,000+ Posts
    Scary new Reliability specifically Bizhubs


    Join Date
    Feb 2010
    Posts
    1,987
    Rep Power
    75

    Re: Scary new Reliability specifically Bizhubs

    Jobs are good here as Baby Boomers retire and 20s,30 year olds don't stay at one job for more than a year.

    I started this post about Konica Minolta.

    Now I am working on Sharp and they require a lot of maintenance as they have low yield drums, strip developer, have faulty sensors and make a lot of noise.

    yea, work!

  8. #18
    Service Manager 5,000+ Posts
    Scary new Reliability specifically Bizhubs

    copier tech's Avatar
    Join Date
    Jan 2014
    Location
    London
    Posts
    7,531
    Rep Power
    182

    Re: Scary new Reliability specifically Bizhubs

    This is always a worry, however all copiers are MFD's so multi functional copiers will always be needed.
    Customers will always need a contract even if purely for the fact they cant find or are too lazy to look for a jam etc.
    Another fact they will always break bits off again needing an engineer.
    We could seen be purely "scanning engineers"
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  9. #19
    Senior Tech 250+ Posts MFPTech's Avatar
    Join Date
    Nov 2010
    Location
    Surrey
    Posts
    486
    Rep Power
    33

    Re: Scary new Reliability specifically Bizhubs

    Sharp will close the doors soon like Panasonic. How many times are they going to bail Sharp out?

    Sent from my SGH-I337M using Tapatalk

  10. #20
    Service Manager 1,000+ Posts subaro's Avatar
    Join Date
    Oct 2010
    Posts
    1,255
    Rep Power
    54

    Re: Scary new Reliability specifically Bizhubs

    As long as there are moving parts, techs would be around. The question is how often would they be called out. Kyocera has some desktop mfp that are 60 ppm and runs excellent. some customers are replacing larger mfp wtih these [ A4 format ]. kyocera newest lineup are a technician dream, like one screw to remove the rear cover and nothing takes more that 5 minutes to remove.
    You have to be multi-skill in today's job market i would say. Have a backup or sideline something that can be activated if the hit the fan..
    THE ONLY THING FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING..........edmund burke

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here