I have been doing this job for about 10 years and have never questioned my job security until recently.
The new Bizhub 4 series (admittedly after some firmware fixes) are THE most rock solid low maintenance machines I have seen since the days of the Kyocera Falcons.
I have very good networking, troubleshooting and people skills so I don't consider myself low-hanging fruit in the company, but I honestly think companies moving forward are going to need less techs.
My essential tools of the trade are down to screwdriver, flat blade, clamps and cleaning supplies.
No more rebuilding fusers or IUs. Feed rollers are a breeze. And PM lights turned off by default.
The old adage of "there's always going to be need for xy&z" will always be true but not as much as before.
By the way, this is coming from several months of a steady decline in service calls as old equipment has been replaced so I am not speaking out of school.
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