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  1. #1
    Junior Member
    Join Date
    Oct 2012
    Location
    Antwerpen
    Posts
    8
    Rep Power
    0

    Program for managing technical team

    Hi,


    Does any of you guys have a good program or know about a program that manages a technical department.


    We have a business here over in Belgium. We have about 12 technicians for repairing/installing/servicing copiers/printers. We do a lot of paperwork to manage all of this.


    Im looking for a program to write tickets and get the technician to sign them at the client and going back to us for the invoice.

    Any ideas?


  2. #2
    Senior Tech 250+ Posts
    Join Date
    Feb 2011
    Location
    Phoenix, Arizona
    Posts
    272
    Rep Power
    17

    Re: Program for managing technical team

    E-Automate is probably the most robust dealer management software out there. OMD/Vision is also very good but expensive. E-Automate can be had for around ten grand, but with twelve technicians I don't know how you've made it this far doing it all by hand..


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