View Poll Results: How many techs are in your company's service department?

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  • 0-1

    52 12.44%
  • 2-5

    181 43.30%
  • 6-10

    63 15.07%
  • 11-15

    22 5.26%
  • 16-20

    13 3.11%
  • 21-30

    18 4.31%
  • 31-40

    13 3.11%
  • Over 41

    56 13.40%
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  1. #71
    Junior Member LOSER's Avatar
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    Re: How many techs are in your service department?

    There are 15 Techs working in my service department.


  2. #72
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    Re: How many techs are in your service department?

    two techs


  3. #73
    Senior Tech 100+ Posts bipc's Avatar
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    Cool Re: How many techs are in your service department?

    02 for analog copiers or mechanical failures and parts changing and 01 for everything else from software to firmware in IT software and hardware and all office equipments and management and POS software support


  4. #74
    Service Manager 1,000+ Posts
    How many techs are in your service department?

    Phil B.'s Avatar
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    Re: How many techs are in your service department?

    3 if you count ME MYSELF and I

    no I don't have a split personality


  5. #75
    Senior Tech 100+ Posts
    How many techs are in your service department?

    Ratchet2501's Avatar
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    Re: How many techs are in your service department?

    Just me, with not more than a crash course in how to straighten out Sharp copiers. I've been holding my own here for a few months. With a lot of help from this bunch. Would be nice if my boss wouldn't tell everyone and their dog that I can fix anything. *facedesk*


  6. #76
    Service Manager 1,000+ Posts
    How many techs are in your service department?

    Phil B.'s Avatar
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    Re: How many techs are in your service department?

    Quote Originally Posted by Ratchet2501 View Post
    Just me, with not more than a crash course in how to straighten out Sharp copiers. I've been holding my own here for a few months. With a lot of help from this bunch. Would be nice if my boss wouldn't tell everyone and their dog that I can fix anything. *facedesk*

    yeah Brother... in dat same damn boat.... even if I can't find a service manual .. I still get sent on it ... don't know codes to reset errors... then get bitched out when I can't. I have avenues to PURCHSE manuals.. but he won't spend the money!


  7. #77
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    Re: How many techs are in your service department?

    Over 100


    Sent from my iPhone using Tapatalk


  8. #78
    Senior Tech 250+ Posts guitar9199's Avatar
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    Re: How many techs are in your service department?

    ...Just call me "Han".....

    We had 2 other techs, but they moved on to greener pastures...

    I've got one semi-retired guy that they can call in if I'm sick, and one guy they call to help with deliveries if we're slammed, but otherwise...it's just me.


  9. #79
    Senior Tech 250+ Posts guitar9199's Avatar
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    Re: How many techs are in your service department?

    Quote Originally Posted by guitar9199 View Post
    ...Just call me "Han".....

    We had 2 other techs, but they moved on to greener pastures...

    I've got one semi-retired guy that they can call in if I'm sick, and one guy they call to help with deliveries if we're slammed, but otherwise...it's just me.

    ....Note: I haven't been sick in 2 1/2 years....


  10. #80
    Service Manager 1,000+ Posts
    How many techs are in your service department?

    Phil B.'s Avatar
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    Re: How many techs are in your service department?

    Quote Originally Posted by Ratchet2501 View Post
    Just me, with not more than a crash course in how to straighten out Sharp copiers. I've been holding my own here for a few months. With a lot of help from this bunch. Would be nice if my boss wouldn't tell everyone and their dog that I can fix anything. *facedesk*
    yup me too..
    Brother - Samsung - Zebra - Epson - OKI - HP - KM - Muratec - Xerox - FP - Martin Yale - Fellows - Panasonic

    now the boss wants to add Canon .

    we are a small family business.. 5 1/2 employees ( one leaving soon & 1 PT warehouse/pickup/delivery ) only 2 of us are not family.

    TECHS? Me - Myself & I .... 30+yrs in all those ( sans Muratec/FP/Zebra/Samsung/Epson ) ..those came in the last year along with upgrading OKI - KM - HP - Brother - Xerox - M/Y - Fellows to current Warranty Service/Depot ..most times for 'depot' I have to go in the field for those calls too!

    My Service Area? HQ in Raleigh (NC).. I service (N) Roanoke Rapids NC..(E) Nags Head NC (W) Charlotte NC (S) Myrtle Beach (SC)


    PAY? $15/hr all for 5% on Service Labor rate ( 90/150$).... 25/50/70 Trip Charge over 1st 35mi ...and 5% on Parts require for service calls. ( even though I have to research/quote/order/deliver said order )

    Perks? Start 0900hrs EST End 1630/1730hrs.... Company Car/Gas Card ( Service Calls Only ) .. Can leave for Family Issues ( single dad..until 9/14/17 care of 96yr old mom)

    NO HEALTH/MENTAL (God knows I need THAT some days ;-) ) i pay for clothes.. NO paid training since 2015 ( OKI C931 ) all MY TIME online


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