Manager informed me that next week Ricoh is offering a 40 hour course for A+ cert that is being given over the phone? We are letting 2 techs take it while 2 others cover their calls. I have to decide tomorrow. I would like to know if someone else has taken the course can tell me about it. I want the training, but want to be prepared. Seems like a one shot deal, not a test you can take over.
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