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  1. #1
    Trusted Tech 50+ Posts
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    Pre-hiring testing

    I work for a very small company and recently had to let go of a technician that just wasn't ever going to be a technician. My boss has asked me to come up with some sort of hiring test to see if a job candidate has any potential. I know I have seen at least one posted to these forums before, but cannot locate it now. Does your company use such a tool and can anyone lead me to an example?


  2. #2
    Field Supervisor 500+ Posts
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    Re: Pre-hiring testing

    How about starting with a college diploma or a DD214 from the military, with experience in electronics or computers.

    Then how about certs with Comptia A+ and/or Network+


  3. #3
    Master Of The Obvious 10,000+ Posts
    Pre-hiring testing

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    Re: Pre-hiring testing

    I was hired 28 years ago based on the Bennett Mechanical Test.
    https://www.how2become.com/testing/m...hension-tests/

    There were perhaps 30 of us in the room. Dan and I got 98%. The remaining gentlemen were all below 50%, so it certainly narrows it down.
    =^..^=

    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.


    blackcat: Master Of The Obvious =^..^=

  4. #4
    Senior Tech 250+ Posts Woxner's Avatar
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    Re: Pre-hiring testing

    A+ and N+ is helpful. diploma is a joke. as a manager i look for guys who can take an assy apart and and put it back together. There hobbies can tell something if they like to make things or work on there own car. i have hired guys who are smart and can be book smart but the mech skills just were not good. electronics is not as big as the old days since everything is black box. but some is needed. Just need to know what board controls what.


  5. #5
    Senior Tech 250+ Posts
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    Re: Pre-hiring testing

    I agree with blackcat4866. Bennet mechanical test will tell you if they have the ABILITY to grasp the workings of these pigs. My first question in ALL technical interviews with (supposedly) experienced technicians is simple: Tell me, IN ORDER, the 8 BASIC steps to the copy process. Doesn't matter who makes it, all copiers have 8 basic steps. If an "experienced" tech can't tell you that - don't hire him or her. Also remember that it takes two years before you even know what's going on and five to get decent at it. We all didn't get to be super techs with out years of experience.


  6. #6
    Senior Tech. 2,500+ Posts NeoMatrix's Avatar
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    Re: Pre-hiring testing

    Determine that you're hiring people from the shoulders down(labour skill) or from the shoulders up (intellectual skills).
    Determine if you're hiring a team player or a lone wolf.
    Are you hiring a person with attitude (tiger) or someone that follows along (lamb).
    Throw in some simple mechanical/electrical evaluations, either theory or practical.

    Short list all the above job applications down to a few.
    Give the chosen few each 1 weeks trial in the field with a quality Tech.
    Those trail applicants will either sink or swim under pressure.

    Hire the guy that can tread water when the water gets deep enough that they start to panic.

    Over the next few years take the diamond in the rough and facet into a polished Tech.

    What if we could count the stars... , what number would you stop at...?"
    [Exchange manual acquisitions, PM's CTN members only. ]
    [] |N | | o | M | Δ | t | π | | x | []

  7. #7
    Senior Tech 250+ Posts MFPTech's Avatar
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    Re: Pre-hiring testing

    It's very easy to come up with a list of technical questions about thermistors, clutches, sensors, one-way bearings and torque limiters, how they operate and how you clean them etc. The problem is to come up with questions about fixing the customer.

    Sent from my SGH-I337M using Tapatalk


  8. #8
    Senior Tech 250+ Posts MFPTech's Avatar
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    Re: Pre-hiring testing

    btw i know only 7 basic steps
    1. Drum charge
    2. Drum exposure (or latent image creation)
    3. Development
    4. Feeding
    5. Transfer/Separation
    6. Fixing
    7. Cleaning
    Am i missing something?

    Sent from my SGH-I337M using Tapatalk


  9. #9
    Field Supervisor 500+ Posts
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    Re: Pre-hiring testing

    I have been doing this for awhile too, but I can not name the 8 steps, it depends on who taught you and on what brand.


  10. #10
    Trusted Tech 50+ Posts Ottawatech's Avatar
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    Re: Pre-hiring testing

    You also have to be careful about testing, if there's an inherent bias, real or imagined, in ANY testing procedure you could open yourself up to charges of discrimination, this was emphasized by our HR rep.

    When I was screening applicants she advised me to downplay any importance of the 'test' I administered by saying that it was just to assist me in coming up with a baseline for comparison, there was no 'Pass/Fail'.

    Nothing works quite so well that I can't totally disable it by trying to make it a little better.

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