Looking for ideas on a service call tracking software.
What is your company using, and how do you like it?
Thanks!
Greg
Looking for ideas on a service call tracking software.
What is your company using, and how do you like it?
Thanks!
Greg
Do not go for Astea by Alliance.
We set this up and worked but the owner wanted eautomate at 4 times the cost.
They give free demo's good option for a small company
Field Service Management Software | Miracle Service
For tracking print jobs ie meters print tracker works great
Do you remember the costs?
Thanks
Would also be interested to know what others are using for this and rough cost on the miracle software.
So far have I have looked at:
- Loc8
- JobLogic
- Fergus
- RepairTrackr
- SysAid
Most of these offer a free trial so you can try the software out. SysAid offer their software free for on-premise install, found it to be very sluggish but think that's largely down to limitations of our server.
I still haven't found exactly what I'm looking for. We are a relatively small company with 3 techs so just looking for basic software that would allow us to log a service call for customer/asset, print a workorder sheet, close the job when it's complete and be able to easily look up the job history of each asset(copier).
A lot of the above offer employee location tracking, quotation, invoicing and inventory management that we don't really need.
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