Our dealership is just getting into managing entire printer fleets for customers. Meaning, we will not only manage the copiers we've sold them but we will also manage all of their printers(HP, Dell, Lexmark, etc). This allows the customer to have just one thing to focus on, their business. It also enables us to monitor our competitors equipment in the office to determine volume and many other things.
This seems to be the way the copier market is going. Selling just hardware is a dying breed anymore.
I'd like to know:
Who out there is also doing this?
What software are you using?(PrintFleet, FMAudit, Konica Minolta opt-Workflow, Kyocera FASTtrack, PrintAudit, etc).
How well is it working for you?