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  1. #1
    Service Manager 2,500+ Posts rthonpm's Avatar
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    Precision Roller

    As an independent tech, I've been trying to find a good, reputable US source for OEM parts. So far I've found Precision Roller generally has the best selection, but not always the best prices. I'm curious as to whether or not anyone has a 'dealer' account with them. If so, what's the ballpark difference between the listed prices and the dealer prices. If the break is good enough, I may look at dropping my bits from here and there approach.

    Feel free to PM if this is something you don't want to broadcast to the world.

    Thanks in advance

  2. #2
    Senior Tech 250+ Posts
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    Re: Precision Roller

    80% of my purchases have gone from the usual Katun, ACM, Arlington..., and have gone to Precision Roller. They offer free shipping on orders over $75 which is huge for a little guy like me. Granted, they're a little more expensive on some parts, but they're usually very close. Well worth signing up for terms with them.

  3. #3
    ALIEN OVERLORD 2,500+ Posts fixthecopier's Avatar
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    Re: Precision Roller

    They have good tech support and I have got them to take back electrical parts.
    The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

  4. #4
    Master Of The Obvious 10,000+ Posts
    Precision Roller

    blackcat4866's Avatar
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    Re: Precision Roller

    I agree with all of the above. The free shipping counts for a lot. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  5. #5
    ZAZA_2012
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    Re: Precision Roller

    i am using the original parts by USA , katun it is bad quality

    example drum original 1550------give me 50.000 copy
    drum katun ------------give me 20.000 copy


    BE ORIGINAL

  6. #6
    Technician
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    Re: Precision Roller

    Arcservicesco.com is another we use other than precision roller. But I do like precsions rollers free shipping on larger orders.

  7. #7
    Trusted Tech 50+ Posts b3p0's Avatar
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    Re: Precision Roller

    We use precision roller for certain OEM parts, and I've found that if you establish a sales contact, you can often get a little better pricing by calling them directly and asking them what your price is, instead of just straight ordering online.

    We use Katun for certain things, their TritonIII fuser rollers seems to hold up well, Drums we can typically get 80-90% of the expected PM cycle out of, and price difference makes it worth it for us. Their Feed tires seem to be crap though, so we always use OEM. The nice thing is their Midwest warehouse about an hour from me so i typically get items next day for ground ship price.

  8. #8
    Field Supervisor 500+ Posts
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    Re: Precision Roller

    I second the above with PR. I try to build up a larger order and talk to a sales rep on the phone...usually get discounts that way and they help by forwarding manuals, diagrams, etc.

    I like densi for desktop model stuff.

  9. #9
    Field Supervisor 500+ Posts
    Precision Roller

    Simons's Avatar
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    Re: Precision Roller

    dsnproducts.com

  10. #10
    Trusted Tech 50+ Posts SuperTech's Avatar
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    Re: Precision Roller

    There is a huge difference between Precision's full retail vs. wholesale prices.

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