I agree with the advice already posted here.
I have been doing this for 25+ years.
My employers have put in multiple thousands of dollars and years of training to get me to this point.
You have gone through training?
How long? 2 weeks, maybe 4?
You have no idea what you are getting yourself in for.
One of the problems my customers have is that they see their copier as a common household appliance.
Number one. They haven't made copiers since 97".
Number two. The average fully equipped 60 ppm office MFP is more complex than the average car.
And then there is the aspect of randomness.
That you are there makes you guilty.
Every technician who reads this will recognize these words, "Well it wasn't doing that before you got here."
I will promise you that shit happens.
I blew out a $5,000 laser just because I looked at it.
As soon as you touch their machine you are responsible for anything that goes wrong.
This is why most technicians will never touch another piece of equipment in a customers office when their customers request it unless it is their equipment.
It is a matter of liability.
Motherboards blow out.
What are you going to do when you go out there for a paper jam problem and the damn thing dies. By no fault of your own.
We all know that feeling. But we all have a safety net. The company and the service contract.
If you really want to learn this industry, then find an employer who will hire you and train you.
But if you do this the way you think you are going to do this....
Seriously dude. You are setting yourself up for a lawsuit.
Doug
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