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  1. #1
    Senior Tech 100+ Posts
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    Downward trend of equipment sales and labor revenue

    I'm noticing these two categories seem to be more difficult to grow each year. What are you doing to combat this?


  2. #2
    General Troublemaker 250+ Posts ddude's Avatar
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    Re: Downward trend of equipment sales and labor revenue

    Diversify-

    2000 mockingbirds = 2 kilomockingbirds

  3. #3
    Technician 500+ Posts
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    Re: Downward trend of equipment sales and labor revenue

    Printer cartridge sales. More specifically, compatible cartridges. Free service, not including parts, if you use our cartridges.


  4. #4
    Senior Tech 100+ Posts
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    Re: Downward trend of equipment sales and labor revenue

    Yes, that is a big part for me. Remans are a pain, but necessary.


  5. #5
    Technician
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    Re: Downward trend of equipment sales and labor revenue

    Do more IT. Networking, computers, etc.. I wonder if 3d printers will be something we can make money on someday.


  6. #6
    Trusted Tech 50+ Posts
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    Re: Downward trend of equipment sales and labor revenue

    Be a Technology Management Company (copier/printer/network/voice/vendor services/project management). Become every customer's "go to" technology organization and coordinate any services you don't provide for the customer. Don't be afraid to bill for your services. Companies want stuff that works and people who show up and take responsibility for getting it done. Finally, document your work and obtain customer sign offs; we just lost over $1,000 because we didn't get a customer to sign off on services provided and that copy quality was acceptable when our techs left their site (shame on us for trusting a customer's word).


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