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  1. #1
    ToshibaGuy
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    Toshiba Warranty

    How retarded is the Toshiba parts warranty program. We ordered a new machine and it show up dead right out of the box. We replace a board that probably cost us $1000.00 and we cant return the old board for a credit. The have some bullshit program that gives us a rebate up front when we purchase the machine. I guess that would be OK for stuff that breaks in the field but this thing never worked to start with.

  2. #2
    Service Manager 1,000+ Posts
    Toshiba Warranty

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    Re:Toshiba Warranty

    that sucks, Kyocera covers everything that fails and the rarely deny any of our claims.

  3. #3
    Jennifer
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    Re:Toshiba Warranty

    Toshiba does cover repair or replacement(advance exchange) of boards under their warranty program. If the board is over 100.00 new it is covered under a 3 year warranty. Hytec handles the repair or advance exchange of the warranty boards. If you have questions on requesting a replacement board for a warranty machine please contact us and we can help you process the board. 800-883-1001

  4. #4
    Trusted Tech 50+ Posts ToshibaGuy's Avatar
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    Re:Toshiba Warranty

    Thanks, I\'ll have to look it up on FYI.

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