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  1. #1
    The Wolf 1,000+ Posts mojorolla's Avatar
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    Jan 2010
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    eAutomate / Remote Tech

    I had a very interesting presentation of eAutomate and Remote Tech software this afternoon. Being one that is not easily impressed, I must say, I like what I saw thus far.
    I am hoping to get some feedback from The Collective about this software. This would be a complete conversion from our current system, OMD.
    Once you stop laughing, yes we still use OMD. I have to drag these folks into the 21st century and wanted to see what others liked or disliked about it.
    As always, thanks in advance.

    Failing to plan is planning to fail!!!

  2. #2
    Service Manager 1,000+ Posts tmaged's Avatar
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    Oct 2008
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    Re: eAutomate / Remote Tech

    We switched to e-Auto in 2008 from Trackit. It's a pretty good, stable system. They make their money on the annual maintenance. Remote tech can get pretty pricey per user IMO. Their support has been good if we encounter issues.

    Hope that helps !
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