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  1. #1
    Field Supervisor 500+ Posts
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    yearly service contract rates on average

    im curious on what you guys are billing low volume color copiers excluding toners.
    i have a few ricoh mpc 2800s that i was offered to service,print,scan fax and would split
    it up in b/w and color cpc.
    i understand the price drops with higher clicks but were do you price yearly at 35,000 b/w and 20,000 color/year?
    im in ny so i know location matters too
    thnx in advance.............


  2. #2
    Trusted Tech 50+ Posts
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    Re: yearly service contract rates on average

    For that volume I'd be at $2,100 a year including the toner. I do not do contracts that do not include toner.


  3. #3
    Field Supervisor 500+ Posts
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    Re: yearly service contract rates on average

    Quote Originally Posted by cccjjn View Post
    For that volume I'd be at $2,100 a year including the toner. I do not do contracts that do not include toner.
    ok.
    thnx for replying back.
    20k color would take 2 sets of toner and 35k b/w 2 black toners.
    does that seem fair as a estimate?


  4. #4
    Retired 5,000+ Posts slimslob's Avatar
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    Re: yearly service contract rates on average

    We would base our contract on the recommended monthly volume. Monthly would be b/w and color combined since color copies use black. Toner is included in the contract but staples are not. All color is a meter charge. Total copies over the allowed average monthly amount are billed on quarterly basis. Lately with the growing use of scanning, we have considered adding a minimal meter for large volume of scans not associated with copying to compensate for the more frequent replacement for ADF feed parts.


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