Im trying to put together a tech bonus program. we just went to e-automate from procomm and it has alot of great stats in the report section. Im new to my role and would like to know how I can look at the stats and turn it into Bonus money for my techs. who are underpaid and havent had a Bonus program in 10 years. BUT im must be able to show the owner how this will save him money. Any ideas or suggestions would be appreciated.
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