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  1. #1
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    Angry Canon IRC2220i Error E000020-00B0

    Dear Sir,
    i have canon Image Runner Advance 2220i. copier show Error E000020-0B00 ?
    Please any body tell me detail off this error. i am Toshiba tech i don't have mach experience of canon .

    Advance Thanks,

    Best Regards,

  2. #2
    Trusted Tech 50+ Posts hsrmms's Avatar
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    Cool Re: Canon IRC2220i Error E000020-00B0

    Quote Originally Posted by thejack View Post
    Dear Sir,
    i have canon Image Runner Advance 2220i. copier show Error E000020-0B00 ?
    Please any body tell me detail off this error. i am Toshiba tech i don't have mach experience of canon .

    Advance Thanks,

    Best Regards,
    You need to replace Yellow drum.

  3. #3
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    Re: Canon IRC2220i Error E000020-00B0

    But Dear Friend all Drums is New.

  4. #4
    Trusted Tech 50+ Posts hsrmms's Avatar
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    Re: Canon IRC2220i Error E000020-00B0

    Quote Originally Posted by thejack View Post
    But Dear Friend all Drums is New.
    This kind of error show when ATR Sensor (Y) error or toner supply error. to solved you need to change the yellow drum even if it's new.

  5. #5
    Service Manager 10,000+ Posts
    Canon IRC2220i Error E000020-00B0

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    Re: Canon IRC2220i Error E000020-00B0

    Quote Originally Posted by thejack View Post
    But Dear Friend all Drums is New.

    Did You do this procedure below after replacing YELLOW DRUM -

    When installing a new drum or developer assembly you need to run "ITB-Drum" under user setting.
    This user mode will not display until you enable it under service mode.

    Enable user mode "ITB-Drum" and run user mode.

    Here is how you enable the user mode; go into service mode copier / option / display-sw / itb-dsp set to a 1.

    To run the user mode go into setting and registration / adjust maintenance / itb-drum.


    E020 00B0
    ATR Sensor (Y) error or toner supply error
    Detection T/D ratio detected by the ATR Sensor (Y) (UN39) is equal to or
    higher than the specified value (high density)

    1. Check if the Drum Unit (Y) is installed.
    2. Check the Drum Unit Relay PCB (Y) (UN26)
    3. Check the Drum Unit Memory PCB (Y) (UN30)
    4. Check the harness/connector between the DC Controller PCB
    (UN09/ J25) and the Drum Unit Relay PCB (Y) (UN26).
    5. Replace the Drum Unit (Y).
    6. Replace the DC Controller PCB (UN09)
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  6. #6
    Senior Tech 100+ Posts hidius's Avatar
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    Re: Canon IRC2220i Error E000020-00B0

    if you put the old yellow drum in and it works fine .. try another ITB

  7. #7
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    Re: Canon IRC2220i Error E000020-00B0

    Friends whats is Canon Recommended New Drum Installation Procedure.

    If I install new yellow Drum only Drum Unite Replaced. or some Thing more Required like Resetting?

  8. #8
    Service Manager 10,000+ Posts
    Canon IRC2220i Error E000020-00B0

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    Re: Canon IRC2220i Error E000020-00B0

    Quote Originally Posted by thejack View Post
    Friends whats is Canon Recommended New Drum Installation Procedure.

    If I install new yellow Drum only Drum Unite Replaced. or some Thing more Required like Resetting?
    --------------------------------------------------------

    When installing a New Drum or Developer or ITB assembly on this series> you need to run "ITB-Drum" under user setting.
    This user mode will not display until you enable it under service mode.

    Enable user mode "ITB-Drum" and run user mode.

    Here is how you enable the user mode; go into service mode copier / option / display-sw / itb-dsp set to a 1.

    To run the user mode go into setting and registration / adjust maintenance / itb-drum.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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