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  1. #1
    Senior Tech 100+ Posts SESHU's Avatar
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    How to Set up E-mail on Canon IR 4570????

    hi to all..

    Ihave a net cafe... Daily scanning and sending so many emails with my email id through computer. I have a canon IR 4570 machine. copier machine i am using only copying and printing. so I want to set up email on Canon Copier Machine. so easy to send emails on copier machine.
    i am trying to finding information about setup email on this forum and youtube. but i can't get full information. machine have universal send kit

    i am aplying valid my gmail address in SMTP authentication. leaving smtp server address and pop address(iam not using server). MDN receipt on.

    but will not send emails and receiving mails in canon copier.

    how to set up in my canon copier???

  2. #2
    Service Manager 5,000+ Posts
    How to Set up E-mail on Canon IR 4570????

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    Re: How to Set up E-mail on Canon IR 4570????

    To set up gmail to send email from your Canon after to have enter the SMTP server address (smtp.gmail.com) & also turned on SSL authentication, you will need to change the email port, this is done is service mode. Level 2, Option, Body, SMTPTXPN set this to 465 for gmail (default is 25)

    You can ignore the POP settings, that's only if you want the copier to receive emails
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  3. #3
    Senior Tech 100+ Posts SESHU's Avatar
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    Re: How to Set up E-mail on Canon IR 4570????

    Quote Originally Posted by copier tech View Post
    To set up gmail to send email from your Canon after to have enter the SMTP server address (smtp.gmail.com) & also turned on SSL authentication, you will need to change the email port, this is done is service mode. Level 2, Option, Body, SMTPTXPN set this to 465 for gmail (default is 25)

    You can ignore the POP settings, that's only if you want the copier to receive emails
    Thank You for the help.
    I will Do this Setup .. But Will not send emails...

    i want to send any email address from my gmail address and receiving mails copier.

    my valid gmail address is entered in smtp address and password...is it correct????

    then i changed port in sevice mode....

    Tx error report is (#752)..

  4. #4
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    Re: How to Set up E-mail on Canon IR 4570????

    try with this Settings:

    SMTP Port (TLS): 587
    Authent./Encryption > SMTP Authentication (SMTP AUTH): On
    Allow SSL (SMTP Send): On.

  5. #5
    Service Manager 5,000+ Posts
    How to Set up E-mail on Canon IR 4570????

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    Re: How to Set up E-mail on Canon IR 4570????

    Is your gateway address correct? Also set the dns server to 8.8.8.8
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  6. #6
    Senior Tech 100+ Posts SESHU's Avatar
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    Re: How to Set up E-mail on Canon IR 4570????

    Quote Originally Posted by copier tech View Post
    Is your gateway address correct? Also set the dns server to 8.8.8.8
    yes.. Primary Dns Server Adress is 8.8.8.8
    Secondary Dns Server Address is 8.8.4.4

    ip settings: 192.168.0.120
    SUBNET MASK: 255.255.255.0
    DEFAULT GATEWAY : 192.168.0.1

  7. #7
    Senior Tech 100+ Posts SESHU's Avatar
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    Re: How to Set up E-mail on Canon IR 4570????

    Quote Originally Posted by disam View Post
    try with this Settings:

    SMTP Port (TLS): 587
    Authent./Encryption > SMTP Authentication (SMTP AUTH): On
    Allow SSL (SMTP Send): On.
    smtp setting 465 or 587 or 25 also ...

    Nothing Happend..
    Network Printing is working O.K

  8. #8
    Technical/IT Support 500+ Posts Venom's Avatar
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    Re: How to Set up E-mail on Canon IR 4570????

    Try setting machine to DHCP, reboot, reinput static ip address, reboot.

    Also check that you use your full gmail address in the user name field.

    Regards Venom
    IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

  9. #9
    Senior Tech 100+ Posts SESHU's Avatar
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    Re: How to Set up E-mail on Canon IR 4570????

    Quote Originally Posted by Venom View Post
    Try setting machine to DHCP, reboot, reinput static ip address, reboot.

    Also check that you use your full gmail address in the user name field.

    Regards Venom
    i did again ... but nothing happend???

    everytime when i send email... resending...resending......

    report NG. TX ERROR. (#752)

    what is the IPP SETTINGS...

  10. #10
    Senior Tech 250+ Posts Jake2o's Avatar
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    Re: How to Set up E-mail on Canon IR 4570????

    Error code means:-
    -The SMTP server name or the IP is not correct.
    -The server is down or not functioning.
    -The network is down or the server is not reachable.
    -The domain name or the from E-mail address is not
    configured properly.
    -The ISP (internet service provider) might be blocking port 25.
    -The E-mail SMTP server might be using port other then 25.
    -There might be too many hops to the E-mail SMTP server.

    Remedy:-
    -Check the SMTP server name or IP address.
    -Check the network status.
    -Check that the server is up and running.
    -Check that you have a valid DNS server IP address.
    -Check that you have the proper email domain name, and
    the from E-mail address is configured in your machine.
    -Check that the SMTP server is operating properly.
    -Check and verify that the customers ISP (internet service
    provider) is not blocking the use of port 25 to other E-mail SMTP
    server that might not be part of the ISP provider.
    -Check , verify and confirm that the E-mail SMTP server that the
    customer is trying to use is not requiring SMTP port to be other
    then port 25, if so then configure the Canon machine with the
    correct SMTPTXPN port number required by that E-mail SMTP
    server that the customer is trying to use.
    -From a command prompt (DOS screen) type: TRACERT <Email
    server name or IP address> make note of how many hops it
    takes to get to the E-mail server.

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