3325i wont copy checks

[kei9tha]

just installed this machine and it wont copy checks. these are high security checks and when you copy for your records it just prints out a black unreadable page. is there a way to turn off that feature that makes the black pages? thanks.

[teckat]

just installed this machine and it wont copy checks. these are high security checks and when you copy for your records it just prints out a black unreadable page. is there a way to turn off that feature that makes the black pages? thanks.

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NO !!!!!----This machine includes a function for aiding in the prevention of counterfeit documents. If you are
copying documents that resemble paper money closely, you may be unable to get an appropriate
image.

Do your checks have a bank foil seal or hologram imprint/ holographic foil._?
This is prevention of bank fraud / manipulate checks .

Did u try a resize copy in Black & White (no color)
imageRUNNER ADVANCE C3325i

Secure your confidential information

Standard and optional features for device, network and document security enable compliance with the highest levels of security standards.
Secure printing and secure erasing of jobs on the Hard Disc Drive help keep your information protected

[kei9tha]

Yes I have tried resizing and messing with different options for the copy. The best I get is a barley readable print. Thanks

[teckat]

You can try to scan the checks (or money) and then print it out. It works with almost all machines.

not with Bank Security Checks that have a foil seal on this advanced series