IRadvc5030 - not booting

[zoraldinho]

You are slowly running out with parts. Still remain power supply.Maybe is second disc also bad?! Do you have fax installed? Try with different firmware.

[teckat]

Hi,

The other tech has replaced both main controllers and dimms and still won't boot.

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Attachment 30641






1- do u see the progress bar-
2- if so> how far,
3- or do u have a blank screen
4- did u check--all the keys on the control panel to make sure one was not stuck and all worked normally.
5- Can u boot in download mode
6-Flash PCB (Boot Program) located on Main Controller PCB 1 (FM4-0792-000)
7-Riser PCB (FM4-0795-000) that connects Main Controller PCB's 1 and 2


8- Remove Fax Kit (if applies) and try a power up if success > re-connect the Fax kit & try boot up again.

9- Remove Print Server connections (if applies) > try a boot up __


After Replacing the Main Controller/s PCB's
CANON > it has been reported from the field that if the machine prompted for multiple shut downs (possibly as many as 4 or 5 times).
After rebooting each time the machine prompted to do so, normal operation resumed.

[MunsterTech]

hi,

well the machine is fixed, the other tech rang me the other day, said it was down to the firmware?? I had it in the call notes that the HDD was new and new firmware was loaded and it still wouldnt boot. He said that he used the orginal HDD and just flashed it and up she came.... Strange but true, however its working..so time to move on...cant work it out myself but .....

[zoraldinho]

I know it !



happy-dance-smiley-emoticon.gif

[GasMask]

hi people,

I have a IRadvC5030 which refuses to boot, the display on the control panel will go to about 99 percent then just hang. I re-seated the DIMMS and replaced the HDD and put on the latest firmware, however, with the new HDD the control panel will now only go about half way then freezes, so ruling out the HDD, I am going back tomorrow with a set of DIMMs. If that fails, any other ideas?

tks

Hi
There is a diagnostic i think its 0 4. Power on.

This does a all boards check.
If anything has failed it will tell you.

Cheers

[lfruean]

Firmware to be reloaded and overwrite all?

[Canon345]

The stopping at half way is a HDD drive related problem.