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  1. #1
    Senior Tech 100+ Posts
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    Ir ADV C2225I USB IS NOT DETECTING

    HI
    *TRYING TO SCAN A FILE TO USB (USB IS NOT DETECTING )
    *TRYING OVERWRITE THE FIRMWARE (MAIN CONTROLLER USB PORT ALSO NOT DETECTING )
    *EXISTING FIRMWARE VERSION IS 52.01
    ACTION TAKEN
    AS PER THE MANUAL BELOW SETTINGS ARE DONE
    To use the memory media (USB memory), set the following settings.
    1. Select Settings/Registration (login as an administrator) > Preferences > External Interface > USB Settings, set Use USB Device to "On" and Use MEAP Driver for USB Input Device to "Off".
    2. Select Settings/Registration (login as an administrator) > Preferences > Display Settings > Store location Display Settings > Memory Media, and set "On".
    3. Select Settings/Registration > Function Settings > Store/Access Files > Memory Media Settings > Use Scan/Print function, set Use Scan Function and Use Print Function to "On" and then turn OFF and then ON the main power switch.

    IS THERE ANYTHING TO CHECK IN THE SERVICE MODE ?
    KINDLY HELP MEEEEE

  2. #2
    Service Manager 5,000+ Posts
    Ir ADV C2225I USB IS NOT DETECTING

    copier tech's Avatar
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    Re: Ir ADV C2225I USB IS NOT DETECTING

    Have you tried another USB stick? some are simply not compatable
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  3. #3
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    Re: Ir ADV C2225I USB IS NOT DETECTING

    Quote Originally Posted by copier tech View Post
    Have you tried another USB stick? some are simply not compatable
    same usb working fine with c2225i in the same customer place

  4. #4
    Senior Tech 250+ Posts
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    Re: Ir ADV C2225I USB IS NOT DETECTING

    Check that under "Preferences">"External Interface"> "USB setting" , the three voices must be set, starting from up to down:
    ON, OFF, OFF.
    Turn off and on the device.

  5. #5
    Senior Tech 100+ Posts
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    Re: Ir ADV C2225I USB IS NOT DETECTING

    Quote Originally Posted by Ingranaggio_rotto View Post
    Check that under "Preferences">"External Interface"> "USB setting" , the three voices must be set, starting from up to down:
    ON, OFF, OFF.
    Turn off and on the device.
    These settings are done already
    *is there anything to check in the service mode?

  6. #6
    teacher-guide-expert-guru 2,500+ Posts
    Ir ADV C2225I USB IS NOT DETECTING

    zoraldinho's Avatar
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    Re: Ir ADV C2225I USB IS NOT DETECTING

    Did you try to print USB Device report print from service mode?

    1) Start [SERVICE MODE] in Level 1.
    2) Press [COPIER] > [Function] > [MISC-P] > button.
    3) Press > several times until [USBH-PRT] is shown. Press [USBH-PRT] button.
    4) When pressing [OK] button, [ACTIVE] blinks on the status field.
    5) When [OK] is shown on the status field, the status print is output. Check the contents of the print.

    Start in safe mode and format the USB

    Maybe you don't have set Auto connect USB!Check in service mode Level2:

    COPIER > OPTION > FNC-SW>USB-RCNT

    Details:

    To set to enable/disable automatic connection when the USB device
    is disconnected.
    With the setting to disable automatic connection, USB device cannot
    be used if disconnecting and then connecting the USB device. To
    enable connection again, the power needs to be turned OFF/ON.
    With the setting to enable automatic connection, connect again after
    disconnecting, and then connecting the USB device again.

    0: No automatic connection, 1: Automatic connection


    Controller?
    Last edited by zoraldinho; 09-21-2015 at 02:29 PM.
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  7. #7
    Senior Tech 100+ Posts
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    Re: Ir ADV C2225I USB IS NOT DETECTING

    * [usbh-prt] in the service mode done and i got a out report report
    *same report i got it in same model machine with same usb stick
    *there is no different in the output file
    *but still usb connected icon the control panel its not appearing


    Quote Originally Posted by zoraldinho View Post
    did you try to print usb device report print from service mode?

    1) start [service mode] in level 1.
    2) press [copier] > [function] > [misc-p] > button.
    3) press > several times until [usbh-prt] is shown. Press [usbh-prt] button.
    4) when pressing [ok] button, [active] blinks on the status field.
    5) when [ok] is shown on the status field, the status print is output. Check the contents of the print.

    Start in safe mode and format the usb

    maybe you don't have set auto connect usb!check in service mode level2:

    Copier > option > fnc-sw>usb-rcnt

    details:

    To set to enable/disable automatic connection when the usb device
    is disconnected.
    With the setting to disable automatic connection, usb device cannot
    be used if disconnecting and then connecting the usb device. To
    enable connection again, the power needs to be turned off/on.
    With the setting to enable automatic connection, connect again after
    disconnecting, and then connecting the usb device again.

    0: No automatic connection, 1: Automatic connection


    controller?

  8. #8
    teacher-guide-expert-guru 2,500+ Posts
    Ir ADV C2225I USB IS NOT DETECTING

    zoraldinho's Avatar
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    Re: Ir ADV C2225I USB IS NOT DETECTING

    Main controller1 ??
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


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