Canon IR-5050 N Check network connection

[jose antonio]

Hi,

I have a IR-5050 connected as a network printer and it displays the check network connection message. The cables are all OK, tried other network cables. Carnot ping from or to the machine.

I cannot ping the machine, did a RAM clear and reset all network settings. The USB port has the same problem, cannot connect with the machine only sees the fax board installed.

Looks like an expensive main board replacement

Jose Antonio

[songela]

Hi,

I have a IR-5050 connected as a network printer and it displays the check network connection message. The cables are all OK, tried other network cables. Carnot ping from or to the machine.

I cannot ping the machine, did a RAM clear and reset all network settings. The USB port has the same problem, cannot connect with the machine only sees the fax board installed.

Looks like an expensive main board replacement

Jose Antonio

Find out if the 'Default Key' is not corrupted

[teckat]

Hi,

I have a IR-5050 connected as a network printer and it displays the check network connection message. The cables are all OK, tried other network cables. Carnot ping from or to the machine.

I cannot ping the machine, did a RAM clear and reset all network settings. The USB port has the same problem, cannot connect with the machine only sees the fax board installed.

Looks like an expensive main board replacement

Jose Antonio

================================================== ============

Go to
service mode Level 1,

Copier>Function>Clear

and then perform a MMI Clear a couple of times.

[jose antonio]

Find out if the 'Default Key' is not corrupted

I checked..but don't get that message on screen.

[jose antonio]

================================================== ============

Go to
service mode Level 1,

Copier>Function>Clear

and then perform a MMI Clear a couple of times.

Already did the MMI clear and also the RAM clear..but only once, will go back today and try it again some more times.

[titus_canbe]

Check with the IT guys if the port where the machine is connected is on. some times a port being spare they block it or simply it is not connected to the switch.

[teckat]

NIC

remove\clean / 👌

[alex@wocltd.com]

had similar replaced the hdd as final throw of dice and that cured it.......

[mongo]

Did you put a laptop on it with a crossover cable. I could be as simple as one of their network switch being bad or unplug because it can't see the network at all with that error. I would try that before I spent money on an expense of a board. Mongo

[kahyik23]

Try to check the connection at the NIC isn't bend or not