Blue lines / stripes canon irc 5185i

[vickyhanif]

Suddenly my printer canon IRC 5185i is printing blue lines ... B&W printing and copy is fine. Even I have done drum cleaning, adjustment and pg-10 also in service mode but no success. Kindly check the attached images.

Any help will be appreciated.

[teckat]

Suddenly my printer canon IRC 5185i is printing blue lines ... B&W printing and copy is fine. Even I have done drum cleaning, adjustment and pg-10 also in service mode but no success. Kindly check the attached images.

Any help will be appreciated.

Did u pull out the CYAN DRUM and check it's surface.
????

[cscce]

I agree. Looks like a bad cyan drum.

Did u pull out the CYAN DRUM and check it's surface.
????