E004-0501 on IRADVC7260

**rayjeek** · 03-15-2016

I replaced fixing film for E004-0501, cleared error but still comes up with same code. No temperature rise for fixing assy. Found a post from previous posts to be a faulty DC CON I/F PCB. Just wondering if anyone had replaced DC CON PCB to resolve such error code.

**dan7777** · 03-15-2016

Originally Posted by rayjeek

I replaced fixing film for E004-0501, cleared error but still comes up with same code. No temperature rise for fixing assy. Found a post from previous posts to be a faulty DC CON I/F PCB. Just wondering if anyone had replaced DC CON PCB to resolve such error code.

On mine I also replaced fixing film and had same code. Looked at rear connector with drawer out and noticed a piece of paper jammed in connector at rear of machine. Busted out connector. I hope you don't have to replace left rear connector or you are a better tech than me. My boss helped me and it was the worst connector of all four as I have replaced the other three on this machine. No directions on how to do it. No temp rise suggests maybe you should inspect that. Also look at front connector. Maybe you will get lucky and just find a scrap of paper inside connector. If machine was running I would not suspect DC Controller yet. Check jam and if they had a jam right before error code could be paper in between connectors.

**rayjeek** · 03-15-2016

Thanks so much, will check all.

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**rayaeek** · 03-16-2016

Originally Posted by rayjeek

I replaced fixing film for E004-0501, cleared error but still comes up with same code. No temperature rise for fixing assy. Found a post from previous posts to be a faulty DC CON I/F PCB. Just wondering if anyone had replaced DC CON PCB to resolve such error code.

Problem solved. Tiny piece of paper found at the left rear connector( machine side)

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**rayaeek** · 03-16-2016

Originally Posted by dan7777

On mine I also replaced fixing film and had same code. Looked at rear connector with drawer out and noticed a piece of paper jammed in connector at rear of machine. Busted out connector. I hope you don't have to replace left rear connector or you are a better tech than me. My boss helped me and it was the worst connector of all four as I have replaced the other three on this machine. No directions on how to do it. No temp rise suggests maybe you should inspect that. Also look at front connector. Maybe you will get lucky and just find a scrap of paper inside connector. If machine was running I would not suspect DC Controller yet. Check jam and if they had a jam right before error code could be paper in between connectors.

Exactly so. Thanks very.

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