Hi,

I have a IR7105 that a user was sending print jobs to, when suddenly it just stopped printing anything. If you go to print in a MSOffice program it reads the 7105s print status as 700 documents waiting to print(it was 1600 at one point) however, there is nothing in any queue in windows or on the 7105, and nothing is printing so these 700 are phanthom documents that I have no idea where is number is coming from. You can print logs from the web admin interface but it just seems to have stopped printing from windows. If anyone has any insight it would be of great help. Thanks.