scan to gmail on a irc 3080I

[Jerrygbs]

smtp: smtp.gmail.com
email: jjgbs1@gmail.com

ssl auth. : on

email and password are correct
smtptxpn port 465

20160428_174634.jpg20160428_174640.jpg20160428_174658.jpg

This same setup is working fine on and Advanced 4035
They are on the same network, maybe they need separate email addresses ?

[teckat]

On this imageRunner.
Port 587 has to be configured on the machine for send via e-mail to work.

To resolve the issue, SMTPTXPN option has to be changed in Service Mode level 2 to 587 and Canon devices must be configured to authenticate via SMTP with SSL enabled.
- Access Service Mode level 1 by pressing Additional Functions, - 2 and 8
- Access Service Mode Level 2 by pressing Additional Functions - Additional Functions - 2.
- Once you are in Service Mode level 2, select Copier > Option > Body > SMTPTXPN, enter 587
- Select OK and recycle the machine to apply the change.

After machine recycle, select Additional Functions > System Settings > Network Settings > Email/I-Fax.
- Depending on which service providers you have, enter smtp.att.yahoo.com or smtp.gmail.com for SMTP server
- Enter a valid user e-mail account for E-mail Address.
- Select Authent./Encryption > SMTP Authentication (SMTP AUTH) - On
- Set Allow SSL (SMTP Send) On.
- Select OK to apply the changes.
- Access Network Settings and make sure IP address, Gateway, DNS settings are correctly entered. (These information can be obtained by using a customer's networked PC nearby, access the command line, enter ipconfig /all.)
- Restart the Canon device and start sending e-mail once it is Idle.

[SAZ911]

smtp: smtp.gmail.com
email: jjgbs1@gmail.com

ssl auth. : on

email and password are correct
smtptxpn port 465

20160428_174634.jpg20160428_174640.jpg20160428_174658.jpg

This same setup is working fine on and Advanced 4035
They are on the same network, maybe they need separate email addresses ?

Hi,

port 465 is right, as long as thats not a google apps email address which it doenst look like it is. everything youve set above is correct, the only thing i can think of is have you allowed gmail for less secure apps?,

https://support.google.com/accounts/.../6010255?hl=en

check the link for more info, SSL = PORT465 TLS = 587

hope this helps,

cheers.....