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  1. #11
    Field Supervisor 500+ Posts
    canon ir advance c 2020 light copy and print light too


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    Re: canon ir advance c 2020 light copy and print light too

    Quote Originally Posted by voxon4 View Post
    I changed drum,tb,toners,tr and did all the color adjustment but still light copy and print.
    Please help me!!. Cleaned optical and laser unit too. Thanks.
    I'm having this same issue with a customer, what ended up being the fix for you?

  2. #12
    Field Supervisor 500+ Posts
    canon ir advance c 2020 light copy and print light too


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    Re: canon ir advance c 2020 light copy and print light too

    Quote Originally Posted by copier tech View Post
    Posted has replaced the ITB.

    Do a PG 10 test print & stop the machine during the process then remove the ITB, what is the image on the belt like good or faint?
    I am having this same issue with a customer, we replaced the ITB and transfer roller but no change. We did the PG10 and stopped mid-copy, the image on the transfer belt is good. What would that point me to next? Examples are attached.
    Attached Files Attached Files

  3. #13
    Service Manager 10,000+ Posts
    canon ir advance c 2020 light copy and print light too

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    Re: canon ir advance c 2020 light copy and print light too

    Quote Originally Posted by repeatcopiers View Post
    I am having this same issue with a customer, we replaced the ITB and transfer roller but no change. We did the PG10 and stopped mid-copy, the image on the transfer belt is good. What would that point me to next? Examples are attached.
    if the image on the belt is good... double check transfer roller.. next step would be the fuser

  4. #14
    Service Manager 5,000+ Posts
    canon ir advance c 2020 light copy and print light too

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    Re: canon ir advance c 2020 light copy and print light too

    Quote Originally Posted by Phil B. View Post
    if the image on the belt is good... double check transfer roller.. next step would be the fuser
    I agree has to be an issue with the transfer roller, check the contacts, remove & refit it.

    Looking at samples its not caused by the fuser.
    Let us eat, drink, and be merry, because tomorrow we may die!

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  5. #15
    Field Supervisor 500+ Posts
    canon ir advance c 2020 light copy and print light too


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    Re: canon ir advance c 2020 light copy and print light too

    Quote Originally Posted by copier tech View Post
    I agree has to be an issue with the transfer roller, check the contacts, remove & refit it.

    Looking at samples its not caused by the fuser.
    Ended up replacing the entire right door assembly, problem fixed. At some point will try to narrow down the problem with their old door in the shop.

  6. #16
    Junior Member magikflight's Avatar
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    Re: canon ir advance c 2020 light copy and print light too

    we ended up replacing the high voltage board.also make sure the bias contact leads are installed correctly. I didnt have one touching the spring under the transfer roller and was causing the washed out images.

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