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  1. #1
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    Ir 5065 error e000100-0001

    Dear friends its laser problem?

  2. #2
    Tech Specialist 1,000+ Posts Canuck's Avatar
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    Re: Ir 5065 error e000100-0001

    That's what it is if the code is E-100. Probably the plastic pin on the primary duct(that grey thing you remove to pull out the primary corona assembly) has broken off or the corner of the duct is broken. This pin opens the laser shutter and could be the cause. Something to look at....

  3. #3
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    Re: Ir 5065 error e000100-0001

    Quote Originally Posted by Canuck View Post
    That's what it is if the code is E-100. Probably the plastic pin on the primary duct(that grey thing you remove to pull out the primary corona assembly) has broken off or the corner of the duct is broken. This pin opens the laser shutter and could be the cause. Something to look at....
    Do you have the images of the pin to open the shutter? I got a problem this error

  4. #4
    Service Manager 1,000+ Posts
    Ir 5065 error e000100-0001

    Brian8506's Avatar
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    Re: Ir 5065 error e000100-0001

    Open front door. Gray fan box in front right held on by 3 screws. 1 in upper left, 2 on right. Remove 1 connector. You can wiggle it out but it comes out easier if you also remove the 4 screws and take off the toner supply cover. Pin should be on back of gray box. Part # is FC6-3540-000

  5. #5
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    Re: Ir 5065 error e000100-0001

    Quote Originally Posted by Brian8506 View Post
    Open front door. Gray fan box in front right held on by 3 screws. 1 in upper left, 2 on right. Remove 1 connector. You can wiggle it out but it comes out easier if you also remove the 4 screws and take off the toner supply cover. Pin should be on back of gray box. Part # is FC6-3540-000
    Ok thanks sir, i try first...thanks for the information

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