How do you guys fix E75 codes on 5000/5200 series?

[Portabubblejoan]

Hi,

I work for Canon Direct. I have had loads of these but as yet haven't had one that couldn't be resolved.

First and foremost ensure the machine is level (not sunken into carpet)

I replace the Secondary inner transfer Roller and it's bearings (the bearings are important)

Be sure not to bend the wee metal contact when you take it off.

Clean all the metal idler rollers and clean the drive roller.

Check the bushings are straight (if bent/broken - replace)

Turn the brown circular part of the steering mechanism so that it is centered.

I've fitted the improvement kits but largely don't as steps above work.

New belt.

When refitted in machine do an ITB init and then run the machine if the belt position is stable after 50+ copies you're sorted.

Good Luck!

[MFPTech]

this is all bs especially the leveling part. it's just a shitty design ...

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[nhyrum]

this is all bs especially the leveling part. it's just a shitty design ...

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I totally agree. The 5200 is slightly more stable, but if we can't fix it with a roller or two, instead of fighting it, we order a whole new unit

[copier tech]

We also see loads of E075 codes. If the mod kit, new belt & a good clean of the drive rollers does not fix the issue we fit a complete new itb unit, these numbers come with the belt.

ITB Ass'y (50xx) FM4-8411-020
ITB Ass'y (52xx) FM0-1765-020