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  1. #11
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    Re: Copy and Send Icons Missing. Imagerunner Advance 6065

    Quote Originally Posted by copier tech View Post
    Yes, get the machine on the network & set up correctly then update the system software vid CDS & choose over write all
    I don't see an option to overwrite all.

  2. #12
    Technician
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    Re: Copy and Send Icons Missing. Imagerunner Advance 6065

    Ok. I found the problem. I didn't have copy, send and box registered in sst. Not sure how that happened, but I registered it and loaded it via sst and I now can copy, send etc... Thanks for your help.

    Matt

  3. #13
    Service Manager 10,000+ Posts
    Copy and Send Icons Missing. Imagerunner Advance 6065

    teckat's Avatar
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    Re: Copy and Send Icons Missing. Imagerunner Advance 6065

    Quote Originally Posted by mts777 View Post
    Ok. I found the problem. I didn't have copy, send and box registered in sst. Not sure how that happened, but I registered it and loaded it via sst and I now can copy, send etc... Thanks for your help.

    Matt
    read-instructions-caution-sign-s-2655.jpgHead-Duh.jpg
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  4. #14
    Junior Member
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    Re: Copy and Send Icons Missing. Imagerunner Advance 6065

    I've just had the case on a DXC 5840i, Scan and send function disappeared after having done some testing with the (new) device.


    The UI Send was just deactivated (put to 0) , i just did Copier > Option > DSPLY-SW > Level 2 > UI Send from 0 to 1, and restart the device

  5. #15
    Senior Tech 100+ Posts
    Copy and Send Icons Missing. Imagerunner Advance 6065

    ADV COPIER's Avatar
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    Re: Copy and Send Icons Missing. Imagerunner Advance 6065

    Quote Originally Posted by anth0 View Post
    I've just had the case on a DXC 5840i, Scan and send function disappeared after having done some testing with the (new) device.


    The UI Send was just deactivated (put to 0) , i just did Copier > Option > DSPLY-SW > Level 2 > UI Send from 0 to 1, and restart the device
    update the system software

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