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  1. #11
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    Re: iR-ADV C2220 showing " ssl error (smtp tx)" #841

    Just had these canons this morning where I had to change to 587

    Sent from my Nexus 6P using Tapatalk

  2. #12
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    Re: iR-ADV C2220 showing " ssl error (smtp tx)" #841

    Quote Originally Posted by wseyller View Post
    Just had these canons this morning where I had to change to 587

    Sent from my Nexus 6P using Tapatalk

    Next question as a multi vendor dealer is this effecting other manufacturers devices?
    if so i assume the setting should be able to be replicated to those devices

  3. #13
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    Re: iR-ADV C2220 showing " ssl error (smtp tx)" #841

    We run into this frequently on gmail accounts since last November or so. Google has updated their email security and are phasing out SSL 3 in favor of TLS. Port 465 is used for SSL, and 587 for TLS which is why the port change was fixing the issue. Think Google did another update last week as well and there's some workarounds for that too. Someone posted it in another thread on the Canon forums here earlier.

    We sell multiple brands as well and when Google makes a change to their gmail settings it tends to affect all of them.



  4. #14
    Service Manager 5,000+ Posts
    iR-ADV C2220 showing " ssl error (smtp tx)"  #841

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    Re: iR-ADV C2220 showing " ssl error (smtp tx)" #841

    This issue seems to only affect gmail accounts Canon, i've got dozens of Ricoh machines still using gmail SSL on port 465 with no issues. (So far)
    Let us eat, drink, and be merry, because tomorrow we may die!

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