True and not true. Only once or twice did i have to clean the inside of the laser, and dozen of times just the glass on the outside, and a handfull of times the mylars in the compartment where stained. So i clean the outside and the mylars first. Only as a last resort do I open the laser. They are not supposed to get dust or toner inside. far less then ON the laserglass, they don't deliver a rod for the users with the printer for nothing...
Oh, and if I go around ordering parts like there's no tomorrow instead of cleaninging them, my boss isn't so happy with me. At the end of the year there's supposed to be some money left from the contract...
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