ir3235

[akm]

Dear/CopyTechTeam,


i face a problem with the density of canon ir3235 that prints and copies dark paper





thanks
akm

[copier tech]

What have you done so far replaced the drum? Are you using genuine Canon toner? Can you post a print sample.

[akm]

What have you done so far replaced the drum? Are you using genuine Canon toner? Can you post a print sample.

i donot replace the drum and i used genuine canon toner

[kuby]

What is the page count on the drum?

[akm]

What is the page count on the drum?

30000 copies

[kuby]

Without an example I would say to start by cleaning the optics and the laser and then get back to us.

[copier tech]

Optics on an ir3235!?

Just replace the drum unit thats all it will be.

[kuby]

Yes we had one that was making black prints and it turned out to be dirty optics (mirrors and laser). Drum was my first thought but when he said it only had 30,000 copies on the drum, I had not seen one go bad that soon.

[copier tech]

What I meant was this machine has no optics, just a fibre optic lens. A dirty laser glass would give faint prints.

I assumed the poster meant the machine had done 300,000 total as like you say 30,000 is nothing

[roho]

Yes we had one that was making black prints and it turned out to be dirty optics (mirrors and laser). Drum was my first thought but when he said it only had 30,000 copies on the drum, I had not seen one go bad that soon.

I had one in a warehouse, and cleaning the mirrors and laser worked. Tech previous had replaced a drum and dev to no avail.