Canon ImagePress C6000 - Error code E075-001-05

[dataprintathy]

I would be so grateful if anyone has any insight into this issue.

We have a Canon C6000 jamming paper and then trying to warm up. After a minute or so it will throw up an E075 error and sometimes an E012-ff00 error too. But mostly (95%) of the time it is an E075. A new belt has been tried - along with new ITB motor. The problem persists. It all started a few days ago when we got some jams and then the colours were out of register on the prints - forcing us to do an AT-IMG-X to try to rectify.

Ever since it is near impossible to print anything due to the E075 error.

I am almost bald from stress – does anyone have any idea? Our service tech guy has no clue as to what the issue might be either and we have jobs flying at us left, right and centre.

T

[teckat]

I would be so grateful if anyone has any insight into this issue.

We have a Canon C6000 jamming paper and then trying to warm up. After a minute or so it will throw up an E075 error and sometimes an E012-ff00 error too. But mostly (95%) of the time it is an E075. A new belt has been tried - along with new ITB motor. The problem persists. It all started a few days ago when we got some jams and then the colours were out of register on the prints - forcing us to do an AT-IMG-X to try to rectify.

Ever since it is near impossible to print anything due to the E075 error.

I am almost bald from stress – does anyone have any idea? Our service tech guy has no clue as to what the issue might be either and we have jobs flying at us left, right and centre.

T

__________________

Check the tensioning of the ITB belt assembly
, and take notice if the front steering assembly is loose. If so,
it may be because one of the two screws holding the Holder Bushing Front (FC5-9131-010) in place has fallen out.
Also check that the Holder Bushing Rear (FC5-9132-010) is not missing a screw.
If This applies to your issue,
Replace the missing screws, then check if ITB belt is tracking normally without errors.

See location of screws on link below,

https://www.dropbox.com/s/9hf7126iwe...67109.jpg?dl=0