IMAGEPRESS C800

[jrgf67]

Saludos. Me salen las impresiones y copias con una sombra . He parado la impresion y es antes de fijación. He revisado y no veo nada raro que deje ese rastro.Pasa con cualquier tipo de papel. La maquina no llega a las 6000 impresiones. Cual puede ser el fallo. Gracias

Greetings. I get prints and copies with a shadow. I stopped the printing and before fixing. I have reviewed and does not see anything unusual to leave that trail. About any type of paper. The machine does not reach the 6000 impressions. Which may be the fault. Thank you

[teckat]

Is that direction of line in paperfeed or crossfeed_?

Have you tested PG5 single color test prints_?
Is line always in same location on paper_?

[jrgf67]

Saludos. Gracias por responder. Sobre algunas cuestiones que indicas:


Is that direction of line in paperfeed or crossfeed_?
The direction is from left to right and from any paper feeding.

Have you tested PG5 single color test prints_?
Yes. In tests everything is correct.

Is line always in same location on paper_?
If copies and printing is in the same place

Thank you.

[jrgf67]

Saludos. Ya hemos resuelto el problema. Hemos cambiado la fijacion superior e inferior. A pesar de no tener muchas copias. Gracias