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  1. #1
    Senior Tech 250+ Posts
    ir advanced 5045 locked out


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    ir advanced 5045 locked out

    Copier displays certification [ system administrator] also asks for sys. manager id and password when entering service mode. How do we bypass to reset copier.

  2. #2
    Service Manager 10,000+ Posts
    ir advanced 5045 locked out

    teckat's Avatar
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    Re: ir advanced 5045 locked out

    Quote Originally Posted by pontiac View Post
    Copier displays certification [ system administrator] also asks for sys. manager id and password when entering service mode. How do we bypass to reset copier.


    Default System Manager ID is 7654321.
    Default System PIN is 7654321.

    To disable the system manager ID, both fields listed under Settings / Registration > Management Settings > User Management for System Manager ID and System PIN should have all '0's entered in them. This will disable the login box under the Settings / Registration screen.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  3. #3
    Senior Tech 250+ Posts
    ir advanced 5045 locked out


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    Re: ir advanced 5045 locked out

    Quote Originally Posted by teckat View Post
    Default System Manager ID is 7654321.
    Default System PIN is 7654321.

    To disable the system manager ID, both fields listed under Settings / Registration > Management Settings > User Management for System Manager ID and System PIN should have all '0's entered in them. This will disable the login box under the Settings / Registration screen.
    Thanks teckat. that worked but now it is asking for password. Thanks again

  4. #4
    Service Manager 10,000+ Posts
    ir advanced 5045 locked out

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    Re: ir advanced 5045 locked out

    Quote Originally Posted by pontiac View Post
    Thanks teckat. that worked but now it is asking for password. Thanks again


    Use same # for password

    Or try 71617000
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  5. #5
    Senior Tech 250+ Posts
    ir advanced 5045 locked out


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    Re: ir advanced 5045 locked out

    Thanks again teckat. We tried those #'s and also 7 1's none of the numbers worked. Is there any other way of resetting the copier back to factory settings. Thanks

  6. #6
    Service Manager 10,000+ Posts
    ir advanced 5045 locked out

    teckat's Avatar
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    Re: ir advanced 5045 locked out

    Quote Originally Posted by pontiac View Post
    Thanks again teckat. We tried those #'s and also 7 1's none of the numbers worked. Is there any other way of resetting the copier back to factory settings. Thanks



    Service Mode > COPIER > FUNCTION > CLEAR>PWD-CLR
    Clear of system administrator password
    Level.1 Details To clear the password of the system administrator set in the user mode.
    Use case When clearing the password of the system administrator.
    Select the item, and then press OK key.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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