Originally Posted by
nekowaiidesu
Aye thank I saw that on the Canon forum. Seems that it worked for a lot of people, but those posts are mostly dated back to 2015. Tried but no cigar. There was another person who suggested adding the TWAIN directory path into the Windows system Environment Viariables, tried this too but no improvements.
I've checked firewall exceptions, rules, turned off firewall, reinstalled drivers, reboots, etc etc. Haven't yet tried 'clean booting' - Will give this a try, but I am highly skeptical that it is a 3rd party process causing the problem. As far as I know (which may not be too far lol) the client has not installed anything new besides the 29/09 windows 10 update which is why I suspect that patch may be the culprit.
On Monday I'm going to try get them at least scanning over USB with the WIA driver for the time being. Hoping that I'm not the only one experiencing this and maybe the Canon / Microsoft forums will have a flood of angry users looking for answers in the next few weeks.
If anyone else has had this problem, especially since 29/09, I'd be interested to know.
Thanks again
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