Canon Advance c7055 error:000004-0801

**mramlawi** · 10-08-2016

The machine was working normally after an hour something blowed and a smell burned things ,then the machine didnt turned on again. So we noticed that the power supply is the burned,i changedit with another one , it gave me e:000004-0801 ,i also changed it woth another power supply same code

**dan7777** · 10-09-2016

Originally Posted by mramlawi

The machine was working normally after an hour something blowed and a smell burned things ,then the machine didnt turned on again. So we noticed that the power supply is the burned,i changedit with another one , it gave me e:000004-0801 ,i also changed it woth another power supply same code

I don't have my manual with me but check to see if any scraps of paper are in the fuser connector. I get those fuser codes on the 72xx machines more. With a burnt power supply you may have a short somewhere.

**onlyinnewfoundland** · 10-09-2016

Might want to check the halogen lamp in the lower fixing unit...they get weak on the connector sides if the modified bushings haven't been installed. They do wear out - I have had a few fall apart on me when I go to replace the lower fixing belt.

**mramlawi** · 10-14-2016

thanks for your response , actually i looked at the power supply pcb it was 120V and i replaced it with 220V cos of that the error occur ,so now i want to ask if can any one help me is there is anyway to change the copier from 120v to 220V what should i replace instead power supply

**dan7777** · 10-14-2016

Originally Posted by mramlawi

thanks for your response , actually i looked at the power supply pcb it was 120V and i replaced it with 220V cos of that the error occur ,so now i want to ask if can any one help me is there is anyway to change the copier from 120v to 220V what should i replace instead power supply

If your wall outlet is 120 you need a 120 power supply. Same for 220. Get the parts for the wall outlet voltage. When I get that code I go and look at the voltage/temp in tech mode and see if it goes up. No change usually means a bad connection for the fuser connector to the back connector. It could be a power supply but I have serviced a dozen or more of those machines for years and never had a bad power supply. Mine are 120v. It is possible to order wrong power supply as it may list two or three.

**vigour** · 10-16-2016

You took the power supply from a 9000.
9000's run on 208 volts, The fuser lamp is also different from the 7000, so you should not swop fusers between 7000 and 9000