We have a Canon irc3480 in the field (far away) that copies single sided documents fine, but when they do 2 sided, the copy stops right before it feeds back into the duplex assembly and says Jam. It is as though its not getting the signal to reverse. It does not have a finisher. Would like to get this done in one trip, has anyone seen this before? Would it be the reverse roller or reverse sensor? I do not have a Jam Code
Bookmarks