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  1. #1
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    canon r ADV 5051 dirty when print and copy

    Hi, All,

    all of you here please help me, i have problem with my canon adv 5051, when copy or print out have problem like below picture, i changed toner and fixing system but not solve the problem .

    thank you in advance




    20160820_190753.jpg20161008_143611.jpg

  2. #2
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    Re: canon r ADV 5051 dirty when print and copy

    Hi,

    Base on the image you have provided, It's a Fixing Film problem, check your fixing unit, clean fixing film, or replaced fixing film

  3. #3
    Senior Tech 250+ Posts Jake2o's Avatar
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    Re: canon r ADV 5051 dirty when print and copy

    You can see that it has picked off the toner from places on the printed area. This indicates that the wrong paper setting is being used. You are printing on heaveyweight paper (105gsm - 200gsm) but the machine thinks that it is normal paper (80gsm - 100gsm).
    You have changed the fixing unit and the problem is still there - paper weight wrong.

  4. #4
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    Re: canon r ADV 5051 dirty when print and copy

    Quote Originally Posted by Jake2o View Post
    You can see that it has picked off the toner from places on the printed area. This indicates that the wrong paper setting is being used. You are printing on heaveyweight paper (105gsm - 200gsm) but the machine thinks that it is normal paper (80gsm - 100gsm).
    You have changed the fixing unit and the problem is still there - paper weight wrong.


    Hi,Jake2o

    i will try as to do as your suggest and see whether this problem will be resolve or not, i will let you know for the result.

    i would like to thank you for all you here helping me.

  5. #5
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    Re: canon r ADV 5051 dirty when print and copy

    Hi, there i have changed the paper type on photocopier machine ,but the problem still having, please very one here let me know how to resolve this problem.


    thank you in advance.

  6. #6
    Senior Tech 250+ Posts Jake2o's Avatar
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    Re: canon r ADV 5051 dirty when print and copy

    Quote Originally Posted by lianexay View Post
    Hi,Jake2o

    i will try as to do as your suggest and see whether this problem will be resolve or not, i will let you know for the result.

    i would like to thank you for all you here helping me.
    If you have changed the fixer and it has happened again then you might have to change or clean the fixing film again. You should see toner on the film roller.
    Did you change the entire fixing unit or just the rollers?

  7. #7
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    Post Re: canon r ADV 5051 dirty when print and copy

    Quote Originally Posted by Jake2o View Post
    If you have changed the fixer and it has happened again then you might have to change or clean the fixing film again. You should see toner on the film roller.
    Did you change the entire fixing unit or just the rollers?

    I changed the Fuser Fixing united, but not solve the problem

  8. #8
    teacher-guide-expert-guru 2,500+ Posts
    canon  r ADV 5051 dirty when print and copy

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    Re: canon r ADV 5051 dirty when print and copy

    Observe prints before fixing.Maybe it's not fixing issue.Is this happening with all colours?
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  9. #9
    Senior Tech 250+ Posts Jake2o's Avatar
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    Re: canon r ADV 5051 dirty when print and copy

    Print off some more pages and see if the IQ faults actually look the same. I doubt they will. It seems to be a fixing issue for certain, but are there any marks on the ITB.
    it's picking it off earlier on the page and redepositing it further up the sheet, you can see the white marks where it is taken off then the black mark where it puts it down again.
    Needs some new pictures. do a PG10 and lets see.

  10. #10
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    Re: canon r ADV 5051 dirty when print and copy

    Quote Originally Posted by Jake2o View Post
    Print off some more pages and see if the IQ faults actually look the same. I doubt they will. It seems to be a fixing issue for certain, but are there any marks on the ITB.
    it's picking it off earlier on the page and redepositing it further up the sheet, you can see the white marks where it is taken off then the black mark where it puts it down again.
    Needs some new pictures. do a PG10 and lets see.

    Hi,there,i changed ITB bu tthe problem is not fixed
    here anyone help me please
    please see some images for this problem.
    IMG_20161108_193241.jpgIMG_20161108_193242.jpgIMG_20161109_073024.jpg

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