Hi,
Please help me with this error. It keeps on coming back.
What I noticed is the laser shutter of Black is opened when I removed the whole imaging unit, so I re-aligned it then the machine start working, but after a week it came back the same error again. I've done this re-aligning 3 times. I've also change the whole imaging unit, same scenario, after a couple of days same error.
the error says drum motor, but the drum motor is working fine, ITB also is working fine.
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