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what ver of SST are u using ?????
did u check if all of your Printers Firmware is registered properly in SST program ??
are u following connection procedure----------------
1- USE a CROSSOVER CABLE for Laptop Connection to Printer
2- Get Printer into SAFE MODE
[HOLD DOWN 2 & 8, POWER "ON" Machine]
3-Then open SST program
4-TO PERFORM HD-FORMAT
1. Select the appropriate model in the “Connect” area.
2.
Select the “Single” option.
3. Click on the “Start” button in SST Menu to continue.
after format install rest of firmware
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