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  1. #1
    Trusted Tech 50+ Posts princepriyu's Avatar
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    How to use REMOTE OPERATION VIEWER on Canon IR 3570 or IR 3300

    Hello
    does the remote operation viewer works with old photocopiers like CANON IR 3570 or CANON IR 3300
    i am having these types of machines. i am eager to know if the software is compatable with both the machines
    IF YES Please guide me how to enable the option and use it

    Thanks

  2. #2
    Service Manager 10,000+ Posts
    How to use REMOTE OPERATION VIEWER on Canon IR 3570 or IR 3300

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    Re: How to use REMOTE OPERATION VIEWER on Canon IR 3570 or IR 3300

    Quote Originally Posted by princepriyu View Post
    Hello
    does the remote operation viewer works with old photocopiers like CANON IR 3570 or CANON IR 3300
    i am having these types of machines. i am eager to know if the software is compatable with both the machines
    IF YES Please guide me how to enable the option and use it

    Thanks

    RUI setting under Additional Functions > System Settings > REMOTE UI ---set "ON"


    On your PC, open up a browser and enter the ip address of your copier so the RUI can open.


    Firmware is different between these to series-

    iR 2270/4570/3570/2870

    iR 3300/2800/2200

    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  3. #3
    Trusted Tech 50+ Posts princepriyu's Avatar
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    Re: How to use REMOTE OPERATION VIEWER on Canon IR 3570 or IR 3300

    thanks for reply
    i am using RUI for both the machines

    but i want to use them via REMOTE OPERATION VIEWER

    but every time i try to connect via the software it says

    "could not connect to the device of the specified address.
    do you want to try to connect again?"

    but when i try with a browser RUI
    it works

  4. #4
    teacher-guide-expert-guru 2,500+ Posts
    How to use REMOTE OPERATION VIEWER on Canon IR 3570 or IR 3300

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    Re: How to use REMOTE OPERATION VIEWER on Canon IR 3570 or IR 3300

    On this two model you can not use remote viewer i believe.

    If I remember password input is necessary when it is set.

    The setting method of the password
    Settings/Registration > Management Settings > License/Other > Remote Operation Settings > On
    Default is "None".

    ps: IR and IRA are different viewers.
    Last edited by zoraldinho; 01-05-2017 at 10:02 AM.
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  5. #5
    teacher-guide-expert-guru 2,500+ Posts
    How to use REMOTE OPERATION VIEWER on Canon IR 3570 or IR 3300

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    Re: How to use REMOTE OPERATION VIEWER on Canon IR 3570 or IR 3300

    Quote Originally Posted by teckat View Post

    RUI setting under Additional Functions > System Settings > REMOTE UI ---set "ON"


    On your PC, open up a browser and enter the ip address of your copier so the RUI can open.


    Firmware is different between these to series-

    iR 2270/4570/3570/2870

    iR 3300/2800/2200

    I believe he asking about remote kit and not rui.
    Practice makes perfect
    If it ain't broke, don't fix it
    A picture is worth a thousand words
    If you want something done right, you have to do it yourself


  6. #6
    Service Manager 1,000+ Posts
    How to use REMOTE OPERATION VIEWER on Canon IR 3570 or IR 3300

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    Re: How to use REMOTE OPERATION VIEWER on Canon IR 3570 or IR 3300

    the remote operator kit requires the purchase of a license key that needs to be installed on each copier
    Accidents don't just happen. They must be carelessly planned.

  7. #7
    Geek Extraordinaire 2,500+ Posts KenB's Avatar
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    Re: How to use REMOTE OPERATION VIEWER on Canon IR 3570 or IR 3300

    I highly doubt the kit would be available for machines that old, even with the latest and greatest firmware.

    They are just too different.
    “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

  8. #8
    Service Manager 10,000+ Posts
    How to use REMOTE OPERATION VIEWER on Canon IR 3570 or IR 3300

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    Re: How to use REMOTE OPERATION VIEWER on Canon IR 3570 or IR 3300

    imageRUNNER 2270 / 2870 / 3570 /4570
    With system software version 32.01 and higher
    Remote Operator’s Software Kit-A1 is supported.
    This option requires LMS activation.

    ================================================== ==============

    Remote Operator Viewer (ROV) v2.1.0.
    The ROV allows a network user to operate all the imageRUNNER or imageRUNNER ADVANCE control panel functionalities such as Copy, Mail Box , Send and Fax directly from his or her PC.
    DETAILS:
    Changes:
    • Added support Microsoft Windows 8, 8.1 and 10
    • Added support Microsoft Windows Server 2012
    Supported OS:
    • Microsoft Windows Vista (32-bit & 64-bit)
    • Microsoft Windows 7 (32-bit & 64-bit)
    • Microsoft Windows 8 (32-bit & 64-bit)
    • Microsoft Windows 8.1 (32-bit & 64-bit)
    • Microsoft Windows 10 (32-bit & 64-bit)
    • Microsoft Windows Server 2008 (32-bit & 64-bit)
    • Microsoft Windows Server 2012 (64-bit)

    Supported Devices:
    imageRUNNER or imageRUNNER ADVANCE models with Remote Operator’s Kit enabled.(ROK)

    NOTES:
    Microsoft .NET Framework v2 or later is required for this application

    ASSOCIATED FILES:
    File Name / Description
    Remote Operator Software V21.exe
    Remote Operation Viewer v2.1.0 Software
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  9. #9
    Geek Extraordinaire 2,500+ Posts KenB's Avatar
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    Re: How to use REMOTE OPERATION VIEWER on Canon IR 3570 or IR 3300

    So, I'm surprised the iR3570 supports it.

    I see the iR3300 does not.

    I doubt anyone would be interested in paying for the kit, though, at least not at this point.
    “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

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