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Ram clears done yet? What does a Windows Test page look like? Backup the RAM in service mode,then clear it. Don't restore it yet. Test it. If no difference, restore the ram. If it fixed it, P Print, restore the RAM. If it messed up again,clear and install values from P Print
Copying, scanned pdf and internal prints are ok. I dont have firmware for reloding or upgradingOriginally Posted by teckat
if all glass copies are good
& all internal test prints are good
u could try a firmware update if needed or overwrite existing if same is available .
have u tried replacing Main Controller 2 ?
"Who loves the roses,must also bear thumbs"
Copying, scanned pdf and internal prints are ok. I dont have firmware for reloding or upgrading
printer has no internet connection
It will be necessary to ensure that the correct Country / Area selection in service mode is correct for the location in which the CDS is being used.
Copier > Option > FNC-SW > Config
EXAMPLE PIC shows US english
Three Methods of using the CDS to Update Firmware Defined. Question :
What are the 3 methods for using the CDS to update Firmware and how does it work?
Answer :
Method 1:
The technician is onsite, enters service mode on the copier, selects the updater and has the machine attach to the CDS where the firmware is brought to the machine and the technician may select a version to apply and manually install the firmware.
Method 2 :
The Dealer uses imageWARE Remote to connect to the device and schedule a time where the device will connect to the CDS to obtain Firmware. The Firmware will reside on the device until such time as a service technician visits the device and manually applies the Firmware.
Method 3:
The Dealer uses imageWARE Remote to connect to the device and schedule a time where the device will connect with CDS, obtain the firmware and apply it automatically without any intervention of a technician.
**Knowledge is time consuming, exhausting and costly for a trained Tech.**
Version is Congfig-NL-En.00.00 and the deal couldnt upgrade it.
printer has no internet connection
It will be necessary to ensure that the correct Country / Area selection in service mode is correct for the location in which the CDS is being used.
Copier > Option > FNC-SW > Config
EXAMPLE PIC shows US english
Three Methods of using the CDS to Update Firmware Defined. Question :
What are the 3 methods for using the CDS to update Firmware and how does it work?
Answer :
Method 1:
The technician is onsite, enters service mode on the copier, selects the updater and has the machine attach to the CDS where the firmware is brought to the machine and the technician may select a version to apply and manually install the firmware.
Method 2 :
The Dealer uses imageWARE Remote to connect to the device and schedule a time where the device will connect to the CDS to obtain Firmware. The Firmware will reside on the device until such time as a service technician visits the device and manually applies the Firmware.
Method 3:
The Dealer uses imageWARE Remote to connect to the device and schedule a time where the device will connect with CDS, obtain the firmware and apply it automatically without any intervention of a technician.
I need help
Printer is connected to internet!
"Who loves the roses,must also bear thumbs"
The logo of Windows in the upper side of page, looks like a weak shadow.
"Who loves the roses,must also bear thumbs"
RAM Cleared?
DC-CON clear after P-Print and re-entered data again.
"Who loves the roses,must also bear thumbs"
New firmware upgrade but no difference.
printer has no internet connection
It will be necessary to ensure that the correct Country / Area selection in service mode is correct for the location in which the CDS is being used.
Copier > Option > FNC-SW > Config
EXAMPLE PIC shows US english
Three Methods of using the CDS to Update Firmware Defined. Question :
What are the 3 methods for using the CDS to update Firmware and how does it work?
Answer :
Method 1:
The technician is onsite, enters service mode on the copier, selects the updater and has the machine attach to the CDS where the firmware is brought to the machine and the technician may select a version to apply and manually install the firmware.
Method 2 :
The Dealer uses imageWARE Remote to connect to the device and schedule a time where the device will connect to the CDS to obtain Firmware. The Firmware will reside on the device until such time as a service technician visits the device and manually applies the Firmware.
Method 3:
The Dealer uses imageWARE Remote to connect to the device and schedule a time where the device will connect with CDS, obtain the firmware and apply it automatically without any intervention of a technician.
"Who loves the roses,must also bear thumbs"
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