IR2022 jam message with no jam etc

[axyun]

IR2022 with no jam and saw no jam code. Understand that there has been an issue with tray 2 and that i may need to disconnect tray 2 in the back of machine. Please advise/confirm. Thank you for your help. Frank/ActionPhotocopy

[teckat]

IR2022 with no jam and saw no jam code. Understand that there has been an issue with tray 2 and that i may need to disconnect tray 2 in the back of machine. Please advise/confirm. Thank you for your help. Frank/ActionPhotocopy

Did you check Service Mode > Sensor Check ?

[axyun]

I had difficulty with service manual. I was able to get into service mode but did not see sensor check per se. Saw in manual reports which included error and jam report but it seemed to be needed to be printed out and machine stayed in jam mode. Disconnecteing tray 2 as suggested by a knowledgable canon tech did not eliminate jam mode.

[teckat]

I had difficulty with service manual. I was able to get into service mode but did not see sensor check per se. Saw in manual reports which included error and jam report but it seemed to be needed to be printed out and machine stayed in jam mode. Disconnecteing tray 2 as suggested by a knowledgable canon tech did not eliminate jam mode.

Test mode must be executed by keeping track the flow of menu items appearing on the LCD.
Menu items in test mode are organized into seven blocks . Numerals enclosed in parentheses denote a numeric keypad key to be pressed.


Function test ((6) FUNCTION TEST)
Used to verify the operations of microswitches, sensors, speakers and ADF functions.

Press numeric keypad key 0.
CAS 0 REG 0
DEL 0 0 MULTI 0

CAS:Cassette 1 paper sensor (SR204): 0/Document presence, 1/Document absence

REG:Registration sensor (SR209): 0/Document presence, 1/Document absence

DEL 0 0:
Fixing delivery sensor (SR202): 1/ Document presence, 0/ Document absence
No.1 delivery sensor (SR203): 1/ Document presence, 0/ Document absence

MULTI:Manual paper sensor (SR208): 0/Document presence, 1/Document absence


OP1 0 0 OP2 0 0
OP3 0 0 PATH 0 0

OP1 0 0:
Cassette 2 retry sensor (SR6): 0/Document presence, 1/Document absenc
Cassette 2 paper sensor (SR5): 0/Document presence, 1/Document absence

OP2 0 0:
Cassette 3 retry sensor (SR6): 0/Document presence, 1/Document absence
Cassette 3 paper sensor (SR5): 0/Document presence, 1/Document absence

OP3 0 0:
Cassette 4 retry sensor (SR6): 0/Document presence, 1/Document absence
Cassette 4 paper sensor (SR5): 0/Document presence, 1/Document absence

PATH 0 0:
Duplex paper sensor 1 (SR1002): 0/Document presence, 1/Document absence
Duplex paper sensor 2 (SR1002): 0/Document presence, 1/Document absence

================================================== ==========


To invoke test mode, follow these steps:
1) Enter service mode.
Press the operation panel user mode key, 2 key, 8 key and user mode key in this order.
2) Press the operation panel arrow keys to show "TEST MODE."
3) Press the OK key.
To exit test mode, press the user mode key to return to standby mode.


(6) FUNCTION TEST [1] - [9]

[MunsterTech]

hi,

did you take out the fuser and check for paper fragment caught by the sensor arm? usually what happens customer gets a jam in the fuser, doesnt pull down the arm to release the tension and a little bit rips out and gets stuck in the fuser, most of the jams on these are caused by this, if you have disconnected the 2nd tray and still shows jam its prob down to the fuser.

[guitar9199]

NOT a fan of this series....

If you open the lower door, you'll see a Vertical Path guide that opens up with the door. Toward the rear of the machine on the guide, you'll see a "Finger" that sticks into the rear of the feed unit, and that in turn lifts a jam detect sensor arm.

I've seen some where all you needed to do was re-mount the vertical guide and it solved the problem. Other times, I've had to completely remove the machine from the cassette and chase down dirty sensors and wire ties that were too tight. (Lifting the base machine off the cassette is DEFINITELY a 2-man job)

With the door open, push the guide in and look toward the rear. You'll see that lever actuating.

....Like I said.... NOT a fan!

[axyun]

Thank you Teckat for that post. It should be very helpful.

Thank you MunsterTech. I had hardly any experience on this model/series and wanted to remove fuser but realized it was more involved than later
machines that I am accustomed to. I decided to wait til I checked service manual so I could check for fuser removal procedure as well as sensor check. My friend and Canon Tech seemed confident that it would likely be tray 2 issue and that disconnecting it would solve problem. I now know how to remove fuser if necessary and to also do sensr check first, thanks to Teckat

Thanks Guitar9199. I do remembernow seeing a small guide at bottom of left side. The rae side of guide had broken end which would go into hole in frame but I did not see anything on that guide that would, in my mind, cause a jam state to remain on machine.

If that small swing guide that has a broken rear support arm is supposed to have another arm that goes into feed and against a senso arm then that would be my problem.

[axyun]

It appears asyhough the gide plate at botto, of machine FB6-1616 may be the cause of paper jam state. When I was there I noyiced it was vroken at rear side but thought it was just a guide plate and never suspected it also interacted with a sensor actuator arm at rear side until mentioned by Guitar9199. I have ordered the guide plate and expect that should take care of problem. Thanks again for your valued assistance, Frank