We have a ir 3245 that locks up intermittently, we are trying to find out if a print job is causing a problem or the machines just locking up. The machine is totally locked up, it acts as if its ready but there is no response from the ops panel or the touch screen, no red flashing light , just not responding. When the machine is turned off and on by the main power on right side it comes up and performs fine. I don't want to be a parts changer but I thinking HD , ram, mainboard. I want to know what fixes it , but I dont want to piss off the customer doing it 1 part at a time, which could take weeks since the problem is so intermittent. As always any help is very appreciated.
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